Building Teams, Systems, and Processes That Actually Deliver

Creative Operations & Agency Leadership

Building and leading global in-house creative, studios, and project management teams
Working closely with creative and marketing leaders to turn priorities into great work
Improving how teams collaborate, manage workloads, and deliver creative projects

Organizational Design & Transformation

Helped grow Salesforce's creative organization from 40 to more than 800 people
Built and managed global teams of 90+ program managers
Developed the processes, tools, and team structures needed to support growth

Global Programs, Events & Production

Oversaw portfolios of 1,000+ active marketing, creative, digital, and event projects
Led teams supporting global events, including Dreamforce and Salesforce World Tours
Managed resource planning, schedules, competing priorities, and executive reporting

Strategic Partnerships & Business Operations

Worked across Marketing, Creative, Product, Development, IT, Finance, and Procurement
Managed relationships with internal studios, agencies, production partners, and vendors
Oversaw budgets, forecasting, vendor relationships, and operational improvements

Technology, Systems & AI

Led rollout and integration of project management platforms, workflows, and automation
Experience with Salesforce, Wrike, Jira, Smartsheet, and Mavenlink
Exploring ways to use AI to improve creative workflows, reporting, and team efficiency

Talent, Culture & Leadership Development

Hired, coached, and developed PMs and operations leaders across global teams
Built onboarding and training programs to help teams grow and work more effectively
Build collaborative teams where people can do their best work